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Miscellaneous

Q19: Who do I contact if I have additional questions or issues?
​A: We’re here to help! For any questions not answered in our FAQ or knowledge base:

  • Email Support: Send your questions to support@pyramyd.ai

  • Live Chat: Use the live chat feature in the app (if available).

  • Feedback: Use the “Report a Problem” or “Send Feedback” feature in the app.

  • Community Forum: (If available) Join our community forum to ask questions and exchange tips with other users.

Email Support: Send your questions to support@pyramyd.ai

Live Chat: Use the live chat feature in the app (if available).

Feedback: Use the “Report a Problem” or “Send Feedback” feature in the app.

Community Forum: (If available) Join our community forum to ask questions and exchange tips with other users.

Q20: How does Pyramyd ensure unbiased vendor evaluation?
​A: Pyramyd is built on neutrality. Vendors cannot pay to buy their placement in the Vendor Matrix; instead, your software requirements drive which vendors appear in the top 10. Our AI‑driven scoring system uses publicly available data and continuous user feedback (e.g., score overrides and reasons) to refine the rankings. All adjustments are transparent via our scorecards. We are committed to providing an objective, data‑driven tool that helps you find the best software solutions for your needs.