Vendor Qualification & Scoring

Q8: What is the “Vendor Matrix” and how does it work?
​A: The Vendor Matrix (displayed on the “Discover” tab) shows a list of up to 10 vendors that best match your critical requirements. For each vendor, our AI automatically calculates a score (0–10) based on how well they meet each requirement. Next to each score is a “confidence ring” that indicates how reliable the score is (based on the quality of the data sources used). You can click on any score to view a detailed scorecard that breaks down:

• The specific requirement,

• The vendor’s score for that requirement,

• The rationale behind the score,

• Data sources used, and

• Options to override the score if you have direct experience that contradicts our evaluation.

The specific requirement,

The vendor’s score for that requirement,

The rationale behind the score,

Data sources used, and

Options to override the score if you have direct experience that contradicts our evaluation.

Q9: Can I override the vendor scores?
​A: Yes. If you disagree with the AI‑generated score for a particular vendor and requirement, you can override it. When you do so, you must select a reason (such as “Past experience,” “Pricing concerns,” or “Integration issues”) from a dropdown list. This override is immediately reflected in the Vendor Matrix (the confidence ring will turn black to indicate manual intervention) and is fed back into our model for future improvements.

Q10: What happens when I add or remove a vendor from the matrix?
​A:

• Removing a Vendor: If you remove a vendor (for example, because of pricing or product fit), you will be prompted to select a reason for deletion. This feedback helps our system learn and improves future vendor matching.

• Adding a Vendor: If you wish to manually add a vendor (for instance, one that wasn’t automatically qualified), you can do so by using the “Add Vendor” function. You must provide the vendor’s name and details, and then the system will attempt to score them against your requirements. Note that the matrix only allows 10 vendors at a time, so adding a vendor may require you to remove one that you no longer wish to consider.

Removing a Vendor: If you remove a vendor (for example, because of pricing or product fit), you will be prompted to select a reason for deletion. This feedback helps our system learn and improves future vendor matching.

Adding a Vendor: If you wish to manually add a vendor (for instance, one that wasn’t automatically qualified), you can do so by using the “Add Vendor” function. You must provide the vendor’s name and details, and then the system will attempt to score them against your requirements. Note that the matrix only allows 10 vendors at a time, so adding a vendor may require you to remove one that you no longer wish to consider.

Q11: What data sources does Pyramyd use for scoring vendors?
​A: Initially, our scoring is based on publicly available data (including software review sites, press releases, and product documentation). Over time, as more users interact with the platform and provide feedback, our model will rely more on this validated internal data. Rest assured, our platform is designed to be neutral—vendors cannot pay to buy placement into the top 10 list; their rank is solely based on how well they meet your requirements.