Last Updated: July 11, 2025
PYRAMYD Inc. ("Pyramyd", "us", "we", or "our") operates the website located at https://pyramyd.ai and provides associated services, including our Sourcing Solution and other offerings (collectively, the "Service"). This Privacy Policy explains our policies regarding the collection, use, and disclosure of information we receive through the Service. By using the Service, you agree to the terms of this Privacy Policy and our Terms and Conditions. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, available at https://pyramyd.ai/terms-and-conditions.
We use your information to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
We may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:
Email address
First and last name
Phone number
Job title and employer
Cookies and Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, device identifiers, diagnostic data, and other similar information.
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are small files with a unique identifier sent to your browser and stored on your device. Other tracking technologies like beacons, tags, and scripts may also be used to analyze and improve the Service.
Session Cookies: Used to operate our Service.
Preference Cookies: Used to remember your preferences.
Security Cookies: Used for security purposes.
You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may be limited.
Pyramyd uses the collected data for various purposes, including:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features, when you choose to do so
To provide customer care and support
To analyze and improve the Service's performance and user experience
To monitor usage of the Service
To detect, prevent, and address technical issues or potential fraud
We may also aggregate and anonymize Personal Information and Usage Data to develop statistical analysis, product improvement insights, and for other lawful business purposes.
Certain features of our Service utilize artificial intelligence and large language models (LLMs) provided by third parties such as OpenAI. When you use AI-powered features, relevant data may be processed by these providers to generate responses or insights. Important safeguards include:
Your data is never used to train AI models. Our AI providers process data solely to provide the requested functionality and do not use API data for model training.
Data from third-party integrations (such as Slack, Microsoft, or Google) is processed only to deliver the features you request and is not retained by AI providers beyond the immediate processing session.
We minimize the personal data sent to AI providers and transmit only what is necessary to fulfill your request.
Your information, including Personal Information, may be stored and processed on servers located outside of your state, province, or country, and therefore may be subject to different data protection laws than those in your jurisdiction.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland: When we transfer your Personal Information outside of these regions, we ensure appropriate safeguards are in place, including:
Standard Contractual Clauses (SCCs) approved by the European Commission
Transfers to countries recognized as providing adequate data protection
Contractual obligations with our service providers requiring equivalent data protection standards
We will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Information will occur unless adequate controls are in place to protect your information.
Pyramyd may disclose your Personal Information if required by law or in good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Pyramyd
Prevent or investigate possible wrongdoing related to the Service
Protect the personal safety of Service users or the public
Protect against legal liability
We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Active Accounts: We retain your Personal Information for the duration of your account and use of the Service.
Terminated Accounts: Following account termination or deletion request, we will delete or anonymize your Personal Information within 30 days, except where retention is required for legal, regulatory, or legitimate business purposes (such as resolving disputes or enforcing agreements).
Third-Party Integration Data: Data synced from third-party services (such as Slack, Google, or Microsoft) is retained only while the integration is active. Upon disconnection of an integration, associated data is deleted within 30 days.
Aggregated Data: Anonymized and aggregated data that does not identify any individual may be retained indefinitely for analytics and product improvement purposes.
You may request deletion of your Personal Information at any time by contacting us at info@pyramyd.ai.Summary of Changes
We care about the security of your data. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security. Transmission over the internet and electronic storage methods carry inherent risks.
We may employ third-party companies and individuals to:
Facilitate our Service
Provide the Service on our behalf
Perform Service-related functions
Assist us in analyzing how the Service is used
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party service providers to monitor and analyze the use of our Service, including but not limited to tools like Google Analytics or similar platforms. These service providers track and report on website traffic to help us understand usage patterns and improve our Service.
Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise reviewing the privacy policies of any such sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.
Our Service is not directed to anyone under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided Personal Information, please contact us. If we discover Personal Information of a child without parental consent, we will delete it promptly.
If you are located outside of the United States or Canada and choose to provide information to us, please note that we may transfer the data, including Personal Information, to the U.S. and/or Canada and process it there. Your submission of such information represents your agreement to that transfer.
For Users in the European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws, including:
Right of Access: Request a copy of the Personal Information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete Personal Information.
Right to Erasure: Request deletion of your Personal Information, subject to legal retention requirements.
Right to Restrict Processing: Request that we limit how we use your Personal Information.
Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
Right to Object: Object to processing of your Personal Information for certain purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@pyramyd.ai. We will respond to your request within 30 days.
You may opt out of certain data processing activities, such as marketing emails, by following the unsubscribe link or contacting us at the address below. However, we may still send you administrative messages, such as changes to our policies or Service updates.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
PYRAMYD, Inc.
PO Box 114, Orinda, CA 94563
Email: info@pyramyd.ai
Phone: 844-797-2693
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