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Migration Guide · Product Operations

Productboard → PYRAMYD. How the move works.

A practical playbook for product teams moving from Productboard to PYRAMYD, where your feedback sits next to the market, your competitors, and their reviews. Feedback port, prioritization inputs, and the timeline.

Step-by-step planProductboard connectorSalesforce and Jira connectorsStarter: Workspace + one hub

Why teams move

Productboard solves the inside-out problem — capturing and organizing internal feedback. It cannot solve the outside-in problem: how your roadmap stacks up against competitor releases, category momentum, and what buyers say in public reviews of250K+ products. PYRAMYD puts your feedback and that outside-in view in one workspace, so PMs prioritize with the full signal · not half of it.

What you get

What changes when you move.

Part of the jobIn PYRAMYD
Feedback substrateYour Productboard notes, with their customers, tags, and linked features, next to what the market says about the same products
Prioritization signalInternal feedback PLUS competitor signals, public reviews, and category data from the graph, refreshed on demand
Competitive contextSame graph · Products › Gaps › Competitors shows the features where rivals score above you, computed from your battlecards
Roadmap visualizationBoard, list, timeline, calendar, and spreadsheet views of your roadmap, plus an analytics view, with CSV import of roadmap items from Productboard
Customer feedback portalNo public portal of our own: keep yours and bring its feedback in through the Productboard connector. Plus a 360 view of each customer's installed products and category coverage
Feature Market Fit measurementFeature coverage against the category's standard feature list, with review-derived scores where evidence exists
Annual contract valuePublished per-seat prices: Starter is Workspace plus one hub you choose; Growth and Enterprise add all four hubs, with live prices on the pricing page

The timeline

Four weeks. Four phases.

Assumes an existing Productboard deployment with 3-7 active initiatives, a typical Salesforce + Jira integration footprint, and a 3-5 person PM team.

Week 1 · Discovery

  • Export Productboard data · feedback notes, insights, features, objectives, releases, portal config, customer mappings
  • Inventory active integrations · Salesforce, HubSpot, Zendesk, Intercom, Jira, Slack, source feedback channels
  • Identify the 3 highest-impact product areas where prioritization quality matters most this quarter
  • Joint scoping with PYRAMYD design-partner success team on personas, segments, and ICPs to seed

Week 2 · Feedback + roadmap port

  • Connect Productboard in Workspace › Library › Connectors and choose Sync now: your notes come in with their customer, author, tags, and the Productboard features they were attached to
  • Export each Productboard board to CSV and import it as roadmap items (Products › Roadmaps › Work › Import from CSV); features and their scores do not import yet
  • Connect Salesforce, HubSpot, Zendesk, and Intercom once and their records come into the same graph as your market data; choose Sync now whenever you want the latest
  • Train the 3-5 PM power users on Products › Gaps and Products › Features, where feature coverage, customer demand, and stored feature scores sit

Week 3 · First parallel quarter plan

  • Pick the next quarterly plan — run prioritization through both Productboard and PYRAMYD in parallel
  • Side-by-side review: signal coverage per feature, competitor context, customer demand, evidence count
  • Map your team's framework (RICE, ICE, or your own) onto the scores and evidence PYRAMYD shows for each feature, so your PMs feed it better inputs

Week 4 · Cutover + Productboard sunset

  • Move the remaining open initiatives and roadmap items into Products › Roadmaps
  • Keep your current feedback portal, and bring its submissions in through the Productboard connector
  • Cancel Productboard at your next renewal date, under your contract's notice terms
  • QBR alignment with Product + Engineering + GTM; baseline the 30-60-90 day prioritization-quality KPI lift

Migration FAQ

What PM teams ask before they switch.

Do we lose our feedback history if we move?

No. Bring in your Productboard notes through the Productboard connector, with their customers, authors, tags, and the features they were attached to, and export your boards to CSV for the roadmap. Notes are not linked to roles or categories by themselves.

What about our public customer portal?

PYRAMYD has no public feedback portal. Keep your current portal, or bring its feedback in through the Productboard connector.

How is prioritization different?

Productboard scores features from internal feedback and customer-value fields you maintain manually. PYRAMYD puts your feedback next to the outside-in view from the graph: which competitors have the feature, what their public reviews say, and how many of your customers ask for it (Products › Gaps). Refresh a tracked competitor's signals on demand when you need the latest. Your PMs get the outside-in signal they previously had to assemble by hand.

Do our PMs need to learn a new framework?

No. PMs keep the framework they already trust, whether RICE, ICE, opportunity score, or their own; the graph just gives them better inputs to feed into it.

What about Jira sync?

The Jira connector brings your epics, stories, and tasks into PYRAMYD, and you can send an accepted product decision to Jira as a new ticket.

What's the KPI to track at 30/60/90 days?

Track three things from day one — evidence per prioritization decision, how often the plan changes mid-quarter, and how long planning takes — and compare them at day 60 and day 90.

Does the PM team get smaller?

It does not have to. The PM hours saved on gathering inputs can go into deeper discovery, better customer interviews, and the strategic-product work that gets crowded out today by triage and stack-ranking firefights.

Ready to start the cutover?

Book the 30-minute migration call. We'll review your Productboard deployment, scope the feedback + roadmap port, confirm CRM + Jira compatibility, and set the cutover date.