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PYRAMYD

Markets hub · Categories

Know who leads a category, what buyers pay, and what could disrupt it.

All 2,546 software categories, from market to functional to product level: market size and growth with their sources, the leaders, innovators, emerging players, and niche specialists, a buyer's guide to pricing and total cost, the data-residency rules by jurisdiction, and the forces that could reshape it.

What you can do

Size the opportunity

Market size and growth with the research sources behind them, split by segment, region, and industry.

Read the landscape

Leaders with their market share, innovation leaders, emerging players, and niche specialists, and how concentrated the category is.

Know what buyers pay

Price ranges, the dominant pricing model, contract value by company size, total cost of ownership, and payback.

In the app · Markets

Categories, as it looks today

The CRM Software category: 2,531 products, 167 features, and 2,362 vendors, a $73.4B market growing 14.6% a year, its definition, market drivers, leaders, and use cases.
The CRM Software category: its size, growth, and vendors, with the definition every product in it is mapped against. Captured from the live app on 23 October 2026.

Screens in the app

  • Overview
  • Demand
  • Market
  • Landscape
  • Trends
  • Operations
  • Compliance
  • Economics
  • Capabilities
  • Pulse

Plans

Included in Starter (when Markets is the hub you pick), Growth, and Enterprise. See pricing

Inside the table

What the Categories holds

One row is one software category, such as CRM Software, with its market and functional category on the same row.

Measured on 29 September 2026 in the production database.

How we measured

Rows: count(*) FROM category_taxonomy. Levels: count(DISTINCT market_category / functional_category / product_category). Fields: information_schema.columns, grouped by the app's field-group registry; filled = not NULL or empty, per column. Sources: every per-field entry in the provenance column. Links: exact counts on products (is_visible AND category_fk), reviews, analyst_market_adjudications (verdict 'picked'), the industry_taxonomy links column and the review-site crosswalk tables.

What’s in the table

  • 2,546

    software categories, one per row

  • 3

    levels: 38 markets, 295 functional categories, 2,546 categories

  • 212

    fields per row, in 12 groups

  • 99.3%

    of written profile fields cite at least one source

Levels

Each level sits inside the one above it. The counts are measured, not estimated.

The levels of the Categories, from the broadest to one row each, with how many entries each level has
LevelHow many
Market categoryThe broad software market, such as Sales Software or Security Software.38
Functional categoryThe job the software does within a market, such as Customer Relationship Administration Software.A few names sit under two markets, so there are 311 market and functional pairs.295
CategoryThe specific category buyers shop for, such as CRM Software. One row each.2,546

What each row holds

Every field belongs to one group. The app’s ten tabs are named after the groups; Identity holds the names and codes that place a row, and Record-keeping is not shown as a tab.

The field groups in the Categories: what each tells you, example fields, how many fields it has, and how many of them are filled on most rows
Field groupWhat it tells you
Identity59 fields, 25 filled on most rowsWhat the category is: its name, definition, and description at all three levels, other names, benefits, challenges, and market drivers. Also holds crosswalks to other firms' category names, filled only where a firm covers the category, and five links to other taxonomies that are empty on categories so far.For example: Definition, Other names, Top benefits, Key market drivers, Comparison guides
Overview4 fields, 4 filled on most rowsThe quick read: the features buyers expect, other names, a review summary, and the kind of software it is.For example: Features, Alternative names, Review summary, Software type
Demand23 fields, 23 filled on most rowsWho buys it and how: target buyers and company sizes, the buying guide and journey, the sales cycle, use cases, and buyer signals.For example: Target buyers, Buying guide, Typical sales cycle, Use cases, Buyer signals
Market15 fields, 12 filled on most rowsHow big and how settled: published market size and growth, maturity, competitive intensity, vendor count, and the spread by region and industry.For example: Market size, Market growth rate, Market maturity, Vendor count estimate, Industry distribution
Landscape33 fields, 11 filled on most rowsWho competes: top products, leaders, innovators, emerging and niche players, open-source alternatives, and similar categories. The analyst-report fields are filled only where a report covers the category.For example: Market leaders, Emerging players, Open-source alternatives, Similar categories, Analyst report coverage
Trends9 fields, 9 filled on most rowsWhere it is heading: future and feature trends, AI disruption, AI agents, sunset risk, and vendor consolidation.For example: AI disruption potential, Future trends, Sunset risk, Vendor consolidation
Operations7 fields, 6 filled on most rowsLife after the purchase: implementation, training, data migration, change management, and monitoring.For example: Implementation, Data migration guidance, Change management, Training guidance
Compliance6 fields, 6 filled on most rowsRules and risks: compliance standards, data-residency requirements, regulatory impact, localization, common pitfalls, and misconceptions.For example: Compliance standards, Data residency requirements, Regulatory impact, Common pitfalls
Economics9 fields, 9 filled on most rowsWhat it costs: price ranges, deal size, total cost of ownership, ROI, contract and renewal terms, switching costs, and negotiation levers.For example: Pricing, Average deal size, Total cost of ownership, Switching costs, Negotiation leverage points
Capabilities14 fields, 13 filled on most rowsWhat it must do: mandatory capabilities, evaluation criteria, integrations, deployment options, languages, and devices.For example: Mandatory capabilities, Evaluation criteria, Common integrations, Deployment options
Pulse5 fields, 5 filled on most rowsMeasures to watch: the score distribution, top challenges, talent supply, and planning assumptions.For example: Score distribution, Top challenges, Talent supply, Strategic planning assumptions
Record-keeping28 fields, 21 filled on most rowsNot shown as a tab: ids, dates, product and feature counts, the search index, and the sources, confidence, and date behind each field.For example: Sources and confidence per field, Product count, Feature count, Last updated
All groups212 fields, 144 filled on most rowsA field counts as filled on most rows when more than half the rows hold a value.

A real row: CRM Software

  1. Market categorySales Software
  2. Functional categoryCustomer Relationship Administration Software
  3. This rowCRM Software
  • 11 other categories share its functional category, among them Contact Management Software, Lead Management Software, and Sales Force Automation Software.
  • Sales Software holds 10 functional categories and 59 categories in all.
  • In Features, CRM Software holds 167 standard features in 6 modules.
  • 1,442 products name it as their main category, and 7,612 reviews are tagged with it.
Market maturity
Mature
Competitive intensity
Fragmented
Typical sales cycle
3–6 months
Market size
$73.4 billion in 2024, as published by Grand View Research
Market growth
14.6% a year for 2025–2030, as published by Grand View Research
Leaders named
Salesforce, Microsoft, Oracle, SAP, Adobe, HubSpot, Zoho, and Freshworks
Entry pricing
$9–25 per user per month
Average deal size
$2,400 a year for small businesses, $30,000 mid-market, $250,000 enterprise

112 of its fields carry a source note, and 111 of those cite at least one source: 68 different web addresses in all. They were written between 29 May and 19 June 2026.

  • Products

    245,928 of the 250,632 visible products name a main category; 2,410 categories have at least one product.

  • Standard features

    190,885 standard features sit under 2,546 of the categories.

  • Reviews

    2,433,687 of the 2,455,618 reviews are tagged with a category, across 2,196 categories.

  • Analyst reports

    832 analyst-report markets, from 11 frameworks such as the Magic Quadrant, the Wave, and MarketScape, are matched to 361 categories.

  • Industries

    19,424 links from 2,539 categories to the industries that buy them, each with its reason.

  • Review-site categories

    2,017 categories are matched to G2's category list; 1,089 to GetApp, Capterra, and Software Advice; 898 to TrustRadius; and 231 to a fourth directory.

Where it comes from

The category list and its three levels are PYRAMYD's own. The profile fields are written by AI from cited public sources, and nearly every field records its sources, a confidence, and the date it was written.

  • Source notes on 284,519 written profile fields across 2,539 categories; 282,455 of them (99.3%) cite at least one web source.
  • 609,891 citations to 108,869 different web addresses on 22,871 sites. The most cited sites include review sites, analyst firms, market-research publishers, GitHub, and standards bodies; the single most cited is G2.
  • Category names are crosswalked to the category lists of the main review sites and to analyst-report markets.
Fields written
29 May – 20 June 2026
Latest change to any row
23 September 2026
Refresh
Enrichment is paused, so no refresh is scheduled and the dates above are the latest.
Measured
29 September 2026

In PYRAMYD

In the app, Categories opens from Markets › Categories, with these 10 tabs:

  • Overview
  • Demand
  • Market
  • Landscape
  • Trends
  • Operations
  • Compliance
  • Economics
  • Capabilities
  • Pulse
  • Search, and filter by market and functional category.
  • Track a category: your tracked categories show on the module's first page, ready to open.
  • Each of the ten tabs has its own address, so you can link straight to one.
  • APEX and its agents work with the record you have open.

Browse sample category pages — no account needed.

Browse the taxonomy

Categories in the graph

Click any node to see what it links to, then widen the view to 2 or 3 hops.

Production slice · extracted 12 Aug 2026

The category taxonomy in the real graph, with the products in each category and the roles that use them.

~7 MB · click any node, then show 1, 2, or 3 hops — loads on demand so this page stays fast

See Categories with your own product.

Request access, or book a session and we'll walk through it with your product, your competitors, and your accounts.