Customer Hub
See churn coming while you can still stop it.
Your CRM knows the renewal date. The graph knows their hiring freeze, the competitor already inside the account, and what their employees say in public reviews — and turns all of it into a call you can act on.
churn risk 0–100 with named drivers · 8-dimension customer score · predictions graded against reality · your data stays tenant-private
What you get
Keep the accounts you have. Grow the ones worth growing.
The same graph that watches your competitors watches the companies you serve — and only you see your side of it.
Customer 360
Account health, churn risk with named drivers, the buying committee, and the displacement radar — which competitor is already inside.
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Engagement Studio
When the data says “ask the human”, launch a voice-native AI interview or survey to the account's own users.
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Reviews Analytics
2.4M+ reviews across 200+ sources — what your customers' employees say about you, and about the tools sitting next to you.
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ICP Analysis
Build, score, and activate the profile you actually win — then measure every account against it.
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Segments
Dynamic audiences across the graph that update themselves as the market moves.
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Customer Discovery
The unified research hub: initiatives, stack, fiscal timing, and the people who decide.
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How it works
From a CRM row to a save you can prove.
- 01
Your data meets the graph
CRM renewals, health, NPS and ARR fuse with firmographics, stack, reviews, and live signals — private stays private.
- 02
The account is assembled
The buying committee by function and seniority, the tech they run, and which competitors are already inside.
- 03
Risk gets named drivers
Churn scored 0–100 where every point traces to a driver you can act on — not a black box.
- 04
The play is prescribed
Retention and expansion plays with the evidence attached — and the call is graded later, misses included.
Bring one account you're worried about.
We'll show you what the graph already knows about it — the committee, the competitor inside, and the play — in a live session on your book of business.