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PYRAMYD

Solutions · Customer success & accounts

See churn coming while you can still stop it.

Every account read against the public graph: churn risk with the drivers named, the competitor already inside, and the retention or expansion play to run next.

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The hubs this work runs on

Accounts hub · Customer success and account management

Renewals, retention and expansion across the accounts they own.

See churn coming while you can still stop it.

See the Accounts hub

  1. Review at-risk accounts

    Weekly

    In Account 360, read each linked account's churn score and the drivers behind it, then run the retention play that comes with its evidence.

  2. Prepare for a renewal or business review

    Per renewal

    Generate a QBR outline, and check which tools the account's staff rate poorly, how its hiring is moving and which competitors your open deals name.

  3. Find the next expansion

    Quarterly

    Work the ranked cross-sell: capabilities they hire for without a tool, tools their staff rate poorly, and gaps in categories they already buy.

What it takes

  • Accounts

    Included in Growth and Enterprise.

Every account starts free in Workspace. See plans and prices

Start free, and bring your own questions.

Workspace is free and never expires. Or book a session and we'll run these workflows on your market, your rivals and your accounts.

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